Product &
Supplier
Sourcing

Our fee on your own supplier's orders is 3% to 9% of the goods value in that project, not of freight, duties or taxes, with a minimum of $100. We quote the exact rate per order, and the bands sit on our Services page so you can see the range before you ask us for a number. When you buy through our own suppliers there is no percentage at all, because the price we quote already contains our margin, and we would rather say that plainly than call the service free. There is no minimum order value to work with us, the one exception being 1688 and Taobao buying, which starts at $500.

If your sourcing is solid, your supply chain management works and you have done this often enough, you honestly do not need an agent. We tell buyers whose supply chain already runs well to leave it alone. Where we earn our place is when you are not a big team, or when you would rather not spend your week chasing factories, coordinating several suppliers and checking goods before they ship. We are not always cheaper than going direct. What we sell is that the process stops being your job.

No on both counts, with one exception. We do not set a minimum quantity: the suppliers we work with most often do not enforce a strict one, and for some products a single piece is possible. There is no minimum order value either. What exists is a minimum service fee of $100 on orders where the supplier is yours, above which the fee runs 3% to 9% of the goods value, tiered on our Services page; buy through our suppliers and there is no separate fee at all, because our margin already sits inside the quoted price. The one exception is 1688 and Taobao buying, which starts at $500 per order. Any other floor comes from the factory side, such as material lot sizes, tooling or print plates, and we will tell you which one binds your product.

We inspect by sampling to the AQL 2.5 and 4.0 levels used together before the goods leave the factory, and what you get to see is the full report. It is the international inspection form: a short product description, a stated pass or fail conclusion, and a large set of inspection photos, each with a written description. It is the same deliverable the large inspection companies issue. The quantity count and the outer carton markings are always in it, not only the product checks. If the result is a fail we do not hold your cargo. On your own supplier the final call is yours; on ours we arrange rework until you are satisfied. A standalone $99 inspection is one person day, so a re-inspection after rework is charged again.

Yes, and you do not have to take our word for it. We will send you our Chinese business licences when we reply to your enquiry, for all three entities involved: the registered Chinese import and export company, our offshore company, and the US company that receives payment. The licence carries the registered Chinese name and the registration number, so you can look the company up yourself and check that the name on the account we ask you to pay matches it. A video call to walk you round the office is no problem either, and you are welcome to visit in person. What we do not have is a client willing to take a reference call from a stranger, and we would rather tell you that than dress something else up as one.

There are two modes and the scope is different. If the supplier is yours, we take over after the order is confirmed: production follow up, factory visits, pre shipment inspection, export paperwork, consolidation and shipping, while the goods contract and the payment stay directly between you and your supplier. If you buy through our suppliers, we run it from sourcing and quoting through samples and tooling, production, inspection, consolidation in our warehouse with one week of free storage, labeling or repacking, Amazon FBA prep, and the freight itself. At the delivery end you choose: door to door with duty included, duty itemized for you to pay yourself, or documents handed to your own forwarder under your own EORI. What we are not is your customs broker, your lawyer or your tax advisor.